3.21.0 - Fixes & Improvements | Release Notes

Code 98975 & 98977 Fixes:

• Fixed missing eligible 98975 & 98977 RTM codes on the Billing tab.
• Ensured the 'Days Remaining' tracker for 98977 is accurate and does not exceed 30 days.
• Resolved a bug where the 98975 code was missing from previous billing periods.
• Fixed an issue where the setup date on 98975 documentation displayed as "Invalid Date."
• Corrected incorrect billing dates or periods for RTM code 98975.
• Fixed an issue where the 98975 code appeared before the required 16-day period.
• Resolved a bug where 98975 was generated without any logged RTM activity.
• Fixed a bug preventing 98977 from generating despite meeting requirements.
• Fixed an issue where 98975 was incorrectly generated for the Nov 13 - Dec 13 billing period.
• Fixed a bug preventing 98975 from generating despite meeting requirements.
• Fixed 98975 incorrectly resetting to 'Billable' after already being billed.

Code 98980 & 98981 Fixes:

• Fixed an error where marking 98980 & 98981 as 'Billed' incorrectly generated a billable 98975.
• Fixed a bug preventing 98980 from generating despite meeting requirements.
• Fixed missing eligible 98980 RTM codes on the Billing tab.
• Fixed duplication of RTM code 98980 in "Show Past Plan of Care" instead of the current plan.
• Fixed a bug where 98980 was missing from "Show Past Plan of Care."

RTM Activity & Billing Fixes:

• Fixed billable RTM codes appearing when requirements are not met.
• Corrected incorrect billing period dates on the Billing tab.
• Resolved an issue with incorrect RTM activity and billing status.
• Fixed a bug where previously billed codes reverted to 'Unbilled' or 'Billable.'
• Fixed email spam issue where RTM billing notifications were sent despite no codes being ready.
• Corrected inaccurate live phone call icon display.
• Fixed an issue where RTM activities were logged three times in clinical monitoring.
• Fixed an issue where RTM call status was not updating.
• Fixed an issue where billable RTM codes appeared for patients without a Home Exercise Program or RTM activity.
• Fixed an issue where 'Object Response' was displayed on RTM documentation.
• Resolved an issue where patients were marked 'Ready for Billing' without any pending billable codes.
• Fixed incorrect billing status for patients.
• Resolved an issue with email notifications for pending billable RTM codes.
• Fixed duplicate data appearing in the clinical monitoring log.

RTM Dashboard Fixes:

• Fixed a bug where providers saw no patients on the RTM Dashboard.
• Fixed incorrect color tags and activity status on the RTM Dashboard.
• Fixed the RTM Dashboard incorrectly categorizing patients as 'Ready for Billing' without billable codes.
• Fixed the live interaction icon not displaying after logging 20 minutes and completing a live call.

RTM Timer Fix:

• Fixed an issue where the RTM Timer logged 0.1 minutes when turned off.

Improvements:

• Improved RTM timer lag: The RTM timer now displays activity in real-time.
• Improved 98977 data points calculation and fixed billing period inconsistencies.